Create and download manual backup in cPanel
In cPanel at any time you can quickly perform a Full cPanel Backup of your entire web hosting account. The cPanel backup zip file created will contain of all your files, databases, emails, email accounts and other settings. Download the backup file to your PC to keep a local copy for yourself. Please note: our […]
Creating MySQL / MariaDB databases in cPanel
► Login to cPanel ► Go to Databases ► MySQL Databases. ► On that MySQL Databases page enter the name for your new database and click “Create Database”. ► Go back to MySQL Databases page, scroll down to the MySQL Users and “Add New User”. ► Enter a username and password for the new MySQL […]
Uploading your WordPress website to your hosting account
If you have a backup of your WordPress site from another host you can upload that to your web hosting account with us. It’s easier to do if you have a compressed file such as a zip folder. Upload your Files to your Hosting Account Upload them to your your public_html folder. Or if using […]
Error when creating Addon Domain in cPanel
When adding an Addon domain, the addon domains DNS namservers need to be set to our DNS servers, the same DNS servers as the main cpanel account domain that you are adding onto uses. If they are not set correctly you will get this error: “Sorry, the domain is already pointed to an IP address […]
Do you use SSD solid state disk drives
Yes we only use SSD disk storage for our web hosting. SSD makes loading of websites much faster than the older conventional HDD disk storage.
Creating an Addon Domain in cPanel
An Addon Domain allows you to host more than one website from within your cPanel account. An addon domain points to a different folder than your main domain. Login to your cPanel ► Domains ► Addon Domains In the New Domain Name text box enter the domain you are adding. cPanel will auto populate the Subdomain and Document […]
I want to cancel my hosting account
You can cancel your hosting account at anytime, there are no cancellation fees or costs. To cancel a hosting account login to our website, click Services ► My Services ► Active ► Request Cancellation in left menu. You can choose to cancel Immediately or at End of Billing Cycle. If you choose to cancel Immediately, […]
Using File Manager to upload, download, edit files and permissions
The cPanel File Manager is a useful tool for managing website files. ► Login to cPanel ► click File Manager The File Manager will then open in a new web browser window. The File Manager allows you to upload/download/edit/delete/create files. Change file permissions, unpack or extract compressed folders. It is very handy. You often find […]
Setting up FTP program
Filezilla is a very good free FTP program you can download and use. SFTP Settings: Protocal: SFTP Host/Hostname: ftp.mydomain.com.au Port: 5050 Logon Type: Normal Username: your cPanel username Password: your cPanel password Transfer Settings tab: ► Tick on “Limit number of simultaneous connections” ► Set “Maximum number of connections” to 10. You can then go […]
Transferring a .AU domain name registration
You can transfer .au domain names to us for free. Any remaining registration time will be transferred. When the domain is due for renewal we send notifications reminding you to login to our website to renew the domain before expiry. To transfer a domain you will need to place an order through our website. You […]