How do I configure my FTP client?

Following are the basic settings you need for configuring an FTP Client:

Host/Hostname - the hostname is, eg
Username - your cPanel username.
Password - your cPanel password.
FTP Port - this should be set port 21, which is the default.

For configuring Filezilla use the following settings:

Protocol - FTP
Encryption - Use explicit FTP over TLS if available
Logon Type - Normal
Account - Leave blank

Also, under the Edit menu, under Settings, select Transfers to edit the Transfer settings:
Set Maximum simultaneous transfers to 1.
Set Limit for concurrent downloads to 1.
Set Limit for concurrent uploads to 1.

After connecting you will initially get a popup asking you to confirm the security certificate. You should click confirm to allow for a secure connection.

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